Business Max

Business Max Essential

for less than 25 Users.

For: home office/ Solo entrepreneur who needs IT support and AI guidance.

Core Services

• On-Demand remote service, next available service agent.

• 8x5 Remote/Phone Support (Mon-Fri, 8:30 AM–5:30 PM)

• Hardware and Software Support.

• AI Adoption Support: Monthly 1-hour consultation for AI integration strategies.

• IT Consulting: 1 hours/month.

Business Max Basic

for Up to 25 Users.

For: Small businesses needing foundational IT support and AI guidance.

Core Services

• 8x5 Remote/Phone Support (Mon-Fri, 8:30 AM–5:30 PM)

• Hardware and Software Support.

• Endpoint Protection: Sophos Central / Trend Micro Apex One

• Firewall Management: Sophos XG / Fortinet FortiGate (Basic Configuration)

• Zabbix Monitoring (Basic)

• AI Adoption Support: Monthly 1-hour consultation for AI integration strategies.

• IT Consulting: 5 hours/month.

Add-On Services: Add more users, and hardware and software purchasing support. 

Business Max Pro

for Up to 50 Users.

For: Medium businesses requiring advanced IT infrastructure and AI-driven workflows.

Includes All Basic Services.

Enhanced IT Management: 

• 8x7 Support + On-site Assistance (4-Hour Response on Business Days)

• Firewall Management: Sophos XG / Fortinet FortiGate (Advanced Security Policies)

• Quarterly Preventive Maintenance (Hardware/Network)

• AI Adoption Support: Design AI-driven workflows (e.g., automated reporting, data analysis).

• Integration support for AI tools (e.g., ChatGPT, BI Platforms).
  IT Consulting: 10 hours/month.

Business Max Enterprise

for Up to 150 Users.

For: Large enterprises needing enterprise-grade IT and holistic AI adoption.

Includes All Pro Services.

Premium IT Management: 

• 8x7 Support  (2-Hour Response on Business Days)

• Disaster Recovery Plan + Automated Backups

• CCTV & Physical Security System Management

• IT Consulting: 15 hours/month.